Delivery Information

Joana Fulana's reliable delivery service comes complete with options to suit you, wherever and whenever you want to receive your order. 

Please see below details on delivery options to your area:


- Your order will be delivered within 5 working days (from point of order)* - Your delivery will be made between Monday and Saturday. - You will receive an email stating your delivery day. - If you are out, Joana Fulana’s trusty courier will leave a note to say that your parcel is with a neighbour, or with details on how to arrange a redelivery. Cost: FREE *Joana Fulana takes pride in being punctual but throughout December, during Black Friday and mid-sale, you may have to wait a little longer for your order.


- Please note that the delivery schedule below is an indication only, and is dependent on country delivery exceptions and customs clearance. - Your delivery will be made between Monday and Friday. - Delivery will not be made on public or national holidays (bank holidays, Christmas etc.) - Joana Fulana offers a standard service for regions below, all deliveries are calculated at checkout and are dependent on value and weight. Please also note that some countries have customs clearance charges, and may take further time to deliver. This is out of Joana Fulana’s control but we can track your parcel and advise a plan of action if this is the case. EU and Europe – STANDARD DELIVERY Cost: CALCULATED AT CHECKOUT *Please note the Standard Delivery service applies to all major European cities, with outlying areas taking an additional day. Deliveries to Norway and Switzerland may be subject to customs delays outside of our control. Outside of Europe STANDARD DELIVERY - Joana Fulana currently ship to: Australia, Brazil, Canada, Japan, Saudi Arabia, USA, United Arab Emirates. Delivery may take up to 10 working days from point of dispached. - If you have a specific delivery request for a location outside our current shipping regions please contact the client services team on +44 1992 631514 or Cost: CALCULATED AT CHECKOUT


All orders are delivered by DHL or Royal Mail

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.

Please note that your billing address must match the address on your bank account/credit card statement.

When your order is shipped, we will send you a confirmatory email.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

For security reasons, all online purchases require a signature upon delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.

All orders arrive in discreet packaging with no indication of its contents.

If you have any questions regarding shipping please contact us on

Returns & Exchanges

While we are sure you will love what you have ordered, we understand that sometimes you might have second thoughts. To make a return for a refund or exchange, you will need to follow the instructions set out below.










A.公正証書作成費用につきましては、養育費の金額によって異なってきますので、詳細については、日本公証人連合会ウェブサイトの「Q. 法律行為に関する証書作成の基本手数料」をご参照ください。また、弊社に作成代行を依頼される場合は別途手数料をご負担いただきます。


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